Cencraft Privacy Policy
Last Updated: June 16, 2013
Cencraft (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your information when you use our servers, website, store, Discord server, forums, and related services.
1. Information We Collect
We may collect the following information:
Information You Provide
- Minecraft username
- Email address
- Discord username or ID
- Support tickets and communications
- Information submitted through forms, applications, or appeals
Information Collected Automatically
- IP address
- Device and browser information
- Server connection logs
- Gameplay statistics and account activity
- Website usage data
Payment Information
Payments are processed through third-party payment providers. Cencraft does not store full credit card or payment information on its own systems.
2. How We Use Information
We may use collected information to:
- Operate and maintain Cencraft services
- Process purchases and deliver digital goods
- Provide customer support
- Enforce server rules and Terms of Service
- Detect fraud, abuse, cheating, or security issues
- Improve gameplay, features, and services
- Communicate important updates and announcements
3. Information Sharing
We do not sell your personal information.
We may share information:
- With payment processors and service providers necessary to operate Cencraft
- When required by law, legal process, or government request
- To protect the security, rights, or property of Cencraft and its users
- During investigations involving fraud, abuse, or violations of our Terms of Service
4. Data Retention
We retain information only for as long as reasonably necessary to operate our services, comply with legal obligations, resolve disputes, enforce agreements, and maintain server security.
5. Security
We take reasonable measures to protect information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.
6. Children’s Privacy
Cencraft is intended for general audiences. Users under 18 should obtain permission from a parent or legal guardian before making purchases or submitting personal information.
7. Third-Party Services
Cencraft may use third-party services such as hosting providers, payment processors, analytics services, Discord, and other platforms. These services maintain their own privacy policies and practices.
We are not responsible for the privacy practices of third-party services.
8. Your Rights
Depending on your location, you may have rights regarding your personal information, including the right to:
- Request access to information we hold about you
- Request correction of inaccurate information
- Request deletion of information where legally permitted
- Object to certain processing activities
Requests may be submitted using the contact information below.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updated versions will be posted through our services and become effective upon publication.
10. Contact Us
If you have questions regarding this Privacy Policy or your personal information, contact:
11. Minecraft Disclaimer
Cencraft is an independent community and is not affiliated with, endorsed by, sponsored by, or approved by Mojang Studios or Microsoft.